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From Oct 27, 2021 to Nov 25, 2021

Nov 25, 2021

07:41 PM Incident #22438 (Closed): FTP for ISPC Open Portal is not reachable from outside
Mando una email per capire quale sia il problema ... è evidente che questo della disconnessione non lo sia ma lui ha ... Leonardo Candela
06:39 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
@michele.artini@isti.cnr.it 5 minutes is the default timeout server-side for the idle connections, can we close this? Tommaso Piccioli
02:45 PM Incident #22438 (Feedback): FTP for ISPC Open Portal is not reachable from outside
It looks like an error caused by the filezilla client settings, it can use multiple simultaneous connections and ther... Tommaso Piccioli
01:18 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
I do not understand. If there were no file transfer in action, the disconnection is the expected behaviour.
Andrea Dell'Amico
11:34 AM Incident #22438 (In Progress): FTP for ISPC Open Portal is not reachable from outside
I reopen the ticket because ISPC colleagues have been reported frequent disconnections using FileZilla
I have obta...
Michele Artini
12:04 PM Feature #22463 (New): Support indicators on Views and Downloads
We are collecting views and download indicators for OpenAIRE, I would like to use them for us also.
We should hav...
Leonardo Candela

Nov 19, 2021

05:08 PM Incident #22438 (Closed): FTP for ISPC Open Portal is not reachable from outside
ISPC colleague managed to connect, issue solved. Leonardo Candela
01:56 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
@leonardo.candela@isti.cnr.it can you get feedback from the ISPC collegue? Andrea Dell'Amico
01:05 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
Now it works (I think the IIT network group did somenting...), I have successfully connected from two different netwo... Tommaso Piccioli
09:51 AM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
I just replicated the behaviour, trying from home. I'll ask the IIT people again. Andrea Dell'Amico
08:52 AM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
I didn't manage to connect neither by using ftpes:// nor ftps:// (I'm using Filezilla)
In particular when using ft...
Leonardo Candela

Nov 18, 2021

03:55 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
You are right, it is working using ftp explicit over TLS. Tommaso Piccioli
03:34 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
@tommaso.piccioli@isti.cnr.it @leonardo.candela@isti.cnr.it did you use ftp over TLS? The IIT people say that ftp ove... Andrea Dell'Amico
02:00 PM Incident #22438 (Feedback): FTP for ISPC Open Portal is not reachable from outside
I opened a request to the IIT networking group. Andrea Dell'Amico
01:51 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
same problem from a garr node. Tommaso Piccioli
01:51 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
I'm testing it from a private provider Leonardo Candela
01:50 PM Incident #22438: FTP for ISPC Open Portal is not reachable from outside
GARR, or a private provider? Andrea Dell'Amico
01:46 PM Incident #22438 (Closed): FTP for ISPC Open Portal is not reachable from outside
It seems the FTP site we set up for openportal.ispc is not reachable from "external" clients
Status: Resolv...
Leonardo Candela
12:24 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
I still don't like manual editing in place, for whatever reason.
We could:
* Give you the ability to run the ansi...
Andrea Dell'Amico
09:20 AM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
The scripts in **/etc/cron.hourly** are specific for each instance of portal. I need to edit them easily.
Anonymous

Nov 17, 2021

07:07 PM Support #22008 (Closed): Cater for OpenPortal for ISPC
Leonardo Candela
07:06 PM Support #22008: Cater for OpenPortal for ISPC
Going to close this ticket, everything is in place now. Leonardo Candela
04:52 PM Support #22008 (Feedback): Cater for OpenPortal for ISPC
Andrea Dell'Amico
01:14 PM Support #22008 (In Progress): Cater for OpenPortal for ISPC
Andrea Dell'Amico
04:57 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
Also: all the problems seems to have been solved.
Can we schedule the migration of the two other portals?
Andrea Dell'Amico
04:55 PM Feature #21891: Migrate OpenPortal machines to ubuntu 18.04
Michele Artini wrote in #note-7:
> There are also some shell scripts under **/etc/cron.hourly** of **openportal.isti...
Andrea Dell'Amico
04:51 PM Support #22009 (Closed): openportal.ispc.cnr.it: create the Joomla instance
Andrea Dell'Amico
01:14 PM Support #22009: openportal.ispc.cnr.it: create the Joomla instance
About ftp: see #21881#note-12 Andrea Dell'Amico
04:51 PM Feature #21881 (Closed): Update the PHP version
OK, I'm closing this one. The migration of the other two portals will be traced by #21891 Andrea Dell'Amico
04:30 PM Feature #21881: Update the PHP version
I tested the FTP server from D-Net. I had to change something to support TLS but now it works.
I think that we ca...
Michele Artini
01:12 PM Feature #21881: Update the PHP version
I just created the ftp users and a valid ftp server configuration.
The pattern is the same: the users connect to the...
Andrea Dell'Amico

Nov 02, 2021

01:49 PM Bug #16653 (Closed): Problematic entries with a strange "source"
Going to close this now ... it is useless to keep it open Leonardo Candela

Oct 29, 2021

02:51 PM Bug #22309: D-Net application is slow
Abuso di questo ticket per aggiungere che ho cambiato il playbook in modo da creare utenti non privilegiati per me e ... Andrea Dell'Amico
02:49 PM Bug #22309: D-Net application is slow
Sto facendo il test, giusto per curiosità, e posso confermare che `unpackWars` fa la differenza. Andrea Dell'Amico
02:45 PM Bug #22309 (Closed): D-Net application is slow
Anche il wf di trasformazione di ISPC che prima impiegava 20 minuti, ora ha impiegato 7 secondi.
Chiudo il ticket.
Anonymous
02:41 PM Bug #22309: D-Net application is slow
Il fix cnr-override properties non credo sia collegato al problema di lentezza, quella property è un parametro del te... Anonymous
02:29 PM Bug #22309: D-Net application is slow
FYI: non so se l'incremento dei tempi di startup sia dovuto allo `autoUnpack` (che è attivo di default sulle installa... Andrea Dell'Amico
02:26 PM Bug #22309 (Feedback): D-Net application is slow
Fatto. Ora il war file viene espanso sotto `webapps` allo startup di tomcat, lo heap è settato a 3096MB.
I tempi del...
Andrea Dell'Amico
02:12 PM Bug #22309 (In Progress): D-Net application is slow
Andrea Dell'Amico
09:37 AM Bug #22309: D-Net application is slow
Andrea Dell'Amico wrote in #note-1:
> Non capisco il senso di questa segnalazione. Se il war file non fosse esploso,...
Anonymous

Oct 28, 2021

05:14 PM Bug #22309: D-Net application is slow
Non capisco il senso di questa segnalazione. Se il war file non fosse esploso, l'applicazione non partirebbe.
Detto ...
Andrea Dell'Amico

Oct 27, 2021

11:56 AM Bug #22309 (Closed): D-Net application is slow
The application deployed in the new server (newdnet-openportal.isti.cnr.it) is slow performing the startup and execut... Michele Artini
 

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