Incident #10716

gCube Releases portlet showing Release has been archived and is not accessible anymore

Added by Massimiliano Assante almost 2 years ago. Updated almost 2 years ago.

Status:ClosedStart date:Dec 15, 2017
Priority:UrgentDue date:
Assignee:Massimiliano Assante% Done:




When I go to it is not possible to access the artifacts anymore.

It shows the notes and a message saying "Release has been archived and is not accessible anymore" but it should not AFAIK.


#1 Updated by Francesco Mangiacrapa almost 2 years ago

  • Assignee changed from Francesco Mangiacrapa to Massimiliano Assante
  • Status changed from New to In Progress

The problem is due to failing on setting context (the production SCOPE is missing). In particular is failing the following code:

            ScopeHelper.setContext(request, ScopeHelper.USERNAME_ATTRIBUTE);
        }catch(Exception e){
            _log.error("Skipping error on set Context: "+ e.getMessage());

The logs server-side are:

Since the scope remains null, the portlet runs in Testing Mode using the dev DB (instead of the production).

I'm going to assign the ticket to Massimiliano. Please, checks why it is happening

#2 Updated by Pasquale Pagano almost 2 years ago

  • Priority changed from Normal to Urgent

#3 Updated by Massimiliano Assante almost 2 years ago

  • % Done changed from 0 to 100
  • Status changed from In Progress to Closed

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